TakeAway: Amid growing competition for consumer purchases, marketers are turning back the clock and resorting to increased couponing.
Now, with coupon values at all time highs, marketers are facing an should-be-expected challenge – excessive promotion hurts brand image and trains consumers to hop from deal to deal.
Old practices die hard.
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Excerpted from NYTimes, “A Clip-And-Save Renaissance,” By Stephanie Roosenbloom, September 24, 2009
… It may be the digital age, but when it comes to pinching pennies, most consumers are opting for a method that is well over a 100 years old: the paper coupon. Thanks to the miserable economy, coupons … have made a comeback.
The recession has even made coupon clippers out of some groups that once avoided them, including well-to-do shoppers and young shoppers …
As the economy worsened and consumer sentiment plunged, coupon redemption ticked up 10 percent in the fourth quarter of 2008, compared with the period a year ago — the first jump in coupon redemption since the early 1990s. In the first half of this year, coupon redemption climbed 23 percent. Some 1.6 billion coupons were redeemed … it is forecast that more than three billion coupons will be redeemed this year …
Coupon redemption was also spurred on by marketers who dangled more valuable deals … there was a 9 percent increase last year in the face value of coupons …
Another way coupon clippers save is by shedding brand loyalty and buying whatever is on sale …
Edit by TJS
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Full Article
http://www.nytimes.com/2009/09/24/business/24coupon.html?em
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