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IRS: “Your mail is very important to us” … well, not really.

According to Business Week:

  • One in three people who call the IRS don’t get their calls answered
  • 10% of all mail sent to the IRS sits for at least 2 months before processing starts
  • Less than half of all people who write to the IRS get replies in less than 6 weeks 
  • 10% of all mail sent by the IRS never reaches the intended recipient.

Yipes !

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This entry was posted on April 27, 2012 at 6:19 am and is filed under Gov't Waste & Inefficiency, IRS. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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