The ObamaCare website and its underlying inter-connected legacy systems are going to be legendary for apparent IT ineptness.
A case study in how not to develop and launch new systems
Why isn’t the system able to do the basics?
You know: log people in, tell them the price, sign them up and, oh yeah, keep people’s private information secure.
Some of the problems are structural … what happens when you try to inter-connect old legacy systems … each with a humongous, uniquely-designed database.
Other problems are self-inflicted … either amateurish design or intentional strategic specifications built into the design.
As a recovering systems designer and CIO — and, oh yeah, a pricing prof — here’s my take ..
The Homa Files 